Rill Dashboards Load but Connector Fails with Catalog Unavailable Error in MotherDuck

·Jul 22, 2026 01:13 PM(edited)·

The rill dashboards are back, but the connector is still raising error

acquire read connection failed: acquire connection failed: Catalog Error: Catalog is unavailable due to an internal MotherDuck error. You can help us diagnose and fix the issue by contacting support via slack or support@motherduck.com and referencing error ID: e4d11f5f.

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4 comments

· Sorted by Oldest

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Rill Dashboards Load but Connector Fails with Catalog Unavailable Error in MotherDuck

rishabh

·Jul 22, 2026 01:13 PM(edited)·

The rill dashboards are back, but the connector is still raising error

acquire read connection failed: acquire connection failed: Catalog Error: Catalog is unavailable due to an internal MotherDuck error. You can help us diagnose and fix the issue by contacting support via slack or support@motherduck.com and referencing error ID: e4d11f5f.

👀1

4 comments

· Sorted by Oldest

rishabh
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Yana C.
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Hi, thanks for the detailed write-up! We're taking a look.
Yana C.
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rishabh t. thanks for your patience! We experienced a partial service disruption between 12:50 and 12:59 UTC today, affecting database catalogs of some customers. This may have surfaced as an error attaching new databases or as column does not exist. The disruption has been resolved, and services are fully functional, but please do not hesitate to contact us if you encounter any further issues!
rishabh
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thanks! I see its resolved now

rishabh
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Yana C.
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Hi, thanks for the detailed write-up! We're taking a look.
Yana C.
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rishabh t. thanks for your patience! We experienced a partial service disruption between 12:50 and 12:59 UTC today, affecting database catalogs of some customers. This may have surfaced as an error attaching new databases or as column does not exist. The disruption has been resolved, and services are fully functional, but please do not hesitate to contact us if you encounter any further issues!
rishabh
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thanks! I see its resolved now