Error 403 Access Denied from User Service on Chrome Ubuntu Webapp Access Attempt

·Jun 17, 2026 07:09 AM·

Error Failed to initialize user - Error: Unexpected status received from user service: 403 when trying to access the webapp. Browser is chrome on ubuntu. Tried cleaning cookies but still doesn't work.

5 comments

· Sorted by Oldest

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Error 403 Access Denied from User Service on Chrome Ubuntu Webapp Access Attempt

Andrea L.

·Jun 17, 2026 07:09 AM·

Error Failed to initialize user - Error: Unexpected status received from user service: 403 when trying to access the webapp. Browser is chrome on ubuntu. Tried cleaning cookies but still doesn't work.

5 comments

· Sorted by Oldest

David C.
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Hey good morning, having a look!
David C.
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Hi are you still running into this? I see what look like successful login attempts on our side 🤔
Andrea L.
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(edited)·
Still getting the same error from my side, just tried also with another browser
David C.
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Ack, let me investigate deeper what's going on.
David C.
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What browsers did you try? Can you also try fully clearing the cached data from all motherduck domains just in case?

David C.
·
·
Hey good morning, having a look!
David C.
·
·
Hi are you still running into this? I see what look like successful login attempts on our side 🤔
Andrea L.
·
(edited)·
Still getting the same error from my side, just tried also with another browser
David C.
·
·
Ack, let me investigate deeper what's going on.
David C.
·
·
What browsers did you try? Can you also try fully clearing the cached data from all motherduck domains just in case?