Hi Joe, thanks for flagging this! I was able to reproduce the same indefinite "initialising" state, so we have a clean repro to work from. We're looking into it and will reach out to the getdot.ai team for more info, and I'll follow up here as soon as we know more.
If you happen to see any errors or log output from getdot.ai beyond "initialising", feel free to share, otherwise no action needed on your end for now.